EPISODE · Sep 26, 2019 · 1H 3M
Ep. 165: Horst Schulze | Behind the Luxury, a Human Purpose
from Customer Confidential: Untold Stories of Earned Growth · host Bain & Company
Horst Schulze is famous for being the visionary co-founder of the Ritz-Carlton and Capella hotel groups. They are two brands that set the bar for luxury service, and yet, Horst will tell you, his vision of luxury depends on employees how share that vision and feel a true sense of purpose to deliver it every day.
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Ep. 165: Horst Schulze | Behind the Luxury, a Human Purpose
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This episode was published on September 26, 2019.
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