EP 169: D-ID Agents - The next era of customer experience?

What does the future of customer experience look like with GenAI? We're taking a look at existing and new technology that'll change the way we interact with brands, products, and services. Ron Friedman, Head of Content and Creative Marketing at D-ID, joins us to discuss the next era of customer experience using AI agents.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Jordan and Ron questions on AI and customer experienceUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: [email protected] with Jordan on LinkedInTimestamps:[00:01:15] Daily AI news[00:03:30] About Ron and D-ID[00:08:15] Business use cases for D-ID[00:10:45] What's an AI agent?[00:15:30] Are AI avatars the future?[00:19:50] Ethical concerns around AI agents[00:23:45] Creative business use cases[00:29:25] Using AI agents for learning[00:33:40] AI agents as a work replacement?[00:36:10] Ron's final thoughtsTopics Covered in This Episode:1. D-ID's involvement in generative AI and avatar technology2. Business use cases for AI agents 3. Ethical implications of AI agents in human interaction4. The Future of AI AvatarsKeywords:AI news, Biden administration, AI policy, racial wealth gap, UK court ruling, D-ID, generative AI, avatar technology, natural language processing, digital humans, avatars, AI watermarks, ethical implications, deepfake videos, AI agents, Abuela AI, business use cases, 24/7 availability, personalized video emails, education, cost savings, video production, conversational interactions, influencers, content creators, sales representatives, real-time video interactions, smart AI bots, graphical user interfaceSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist.