EPISODE · Aug 21, 2014 · 46 MIN
Ep. 17: Scale up or scope out
from Customer Confidential: Untold Stories of Earned Growth
Pam Carpenter and Michael Ramirez talk about the next steps in Herman Miller's NPS journey (3:16), the challenges of turning feedback into action (15:37) and lessons they've learned (36:35).
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Ep. 17: Scale up or scope out
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Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 46 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on August 21, 2014.
What is this episode about?
Pam Carpenter and Michael Ramirez talk about the next steps in Herman Miller's NPS journey (3:16), the challenges of turning feedback into action (15:37) and lessons they've learned (36:35).
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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