Ep 17: The Human Side of AI - Change, Trust, and Governance in One Playbook feat. Christian de Loës

from Governance Unplugged - Internal Audit, Risk & Controls · host Thomas Michel

Keywords AI transformation, governance, trust, human-centric, accountability, risk management, organizational culture, change management, executive leadership, digital transformation Summary In this episode of Governance Unplugged, host Thomas Michel and guest Christian Deloes discuss the complexities of AI transformation, emphasizing the importance of trust, governance, and human-centric approaches. They explore how organizations can successfully adopt AI by fostering a culture of psychological safety, establishing clear governance frameworks, and ensuring that AI initiatives align with business objectives. The conversation highlights common pitfalls in AI transformation, the role of boards in governance, and the necessity of measuring both value and risk in AI projects. Takeaways AI transformation is a continuous shift, not a one-time project.Success in AI is visible when it creates real business value.Good governance enables speed and trust, not bureaucracy.Boards should focus on strategic risks and compliance.Psychological safety is crucial for fostering innovation.Adoption of AI must be measured alongside ROI.Human-centric approaches are essential for successful AI integration.Clear decision rights reduce shadow AI and enhance accountability.Organizations must connect AI initiatives to business objectives.Effective change management is critical for AI transformation. Titles Navigating AI Transformation: Governance and TrustThe Human Element in AI Adoption sound bites "What gets measured gets followed up.""Adoption is the product.""We need to create business agility." Chapters 00:00 Introduction to Governance Unplugged06:10 Success Metrics in AI Transformation14:02 Common Pitfalls in AI Transformation20:36 Immediate Actions for Boards on AI Governance26:03 Navigating AI Governance and Liability30:23 Connecting Strategy to Execution for Business Agility37:15 The Importance of Data Governance44:03 Fostering Trust and Capability in AI Adoption54:25 Upline_Intro Music Podcast.wav

Episode metadata supplied by the publisher feed · Published Mar 31, 2026

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Ep 17: The Human Side of AI - Change, Trust, and Governance in One Playbook feat. Christian de Loës

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This episode is 55 minutes long.

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This episode was published on March 31, 2026.

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