Ep. 172: "It's About the People" – Building a Culture of Care in Campus Facilities Management with Kari Myers, CFM of Caltech

Kari Myers, CFM is Manager of Service & Process at Caltech where she is passionate about facilities and operations strategies that deliver from asset intelligence to institutional impact. Mike Petrusky asks Kari why she believes the central theme in facilities and asset management is prioritizing people, both with staff and the broader campus community. They explore the opportunity FM leaders have by integrating technology and data-driven tools while delivering customer service excellence and empathetic leadership. Kari says training for her team, continuous learning and professional development are vital for success in asset management, so she encourages involvement at industry associations like APPA and IFMA. Building your professional relationships and sharing knowledge through podcasts, events, and networking supports growth and resilience across the community, so Mike and Kari offer the encouragement and inspiration you will need to be an Asset Champion in your organization! Connect with Kari on LinkedIn: https://www.linkedin.com/in/karimyers/ Listen to Kari's Facility Management Playlist on Spotify: https://open.spotify.com/playlist/4mKSuldefdJRgrUMQLSBzC?si=m2HX8yJbRJe3Wp6uvjAvGw Learn more about Caltech: https://www.caltech.edu/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J