Ep.173: How to Avoid a Problematic Physical Therapy Front Desk

We start with a recap of who we are and what we do here at MEG. Is your front desk a bit of an unstable, revolving door? Learn how to start with yourself and properly manage the best people through processes and products in this episode! Episode at a glance:  Do not try to manage personnel "on the fly"  Bring about agreement  Hire people who take pride in their work  Don't manage by personality  Develop front desk skills through role play, drills, etc  Be your employee's coach (or have an LMS!)  Schedule your Free Practice Assessment today!