Ep.173: How to Avoid a Problematic Physical Therapy Front Desk

from Physical Therapy Private Practice: Secrets of the Top 10%

We start with a recap of who we are and what we do here at MEG. Is your front desk a bit of an unstable, revolving door? Learn how to start with yourself and properly manage the best people through processes and products in this episode! Episode at a glance: Do not try to manage personnel "on the fly" Bring about agreement Hire people who take pride in their work Don't manage by personality Develop front desk skills through role play, drills, etc Be your employee's coach (or have an LMS!) Schedule your Free Practice Assessment today!

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This episode is 37 minutes long.

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This episode was published on July 21, 2021.

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