Ep. 176 IT Solutions, Teamwork, and Technology with Jose Velazquez

What do cloud backups, two-factor authentication, and “turn it off and back on again” have in common? They’re all part of the world Jose Velazquez navigates every day as co-owner of Carriage Trade Solutions, a Bridgeport-based managed services provider helping small and medium-sized businesses master the technology they need to thrive.This week on MissionCTRL, Ramon and Jorge sit down with Jose to hear how he built a business around making IT simple, affordable, and accessible. From his early days in infantry and marksmanship instruction for the Marine Corps, to working his way through project management and IT support roles, Jose shares how his passion for technology - and a lot of hustle - paved the way for Carriage Trade Solutions, which he co-founded in 2018 with an equally driven business partner.Jose opens up about why great IT isn’t just about fixing broken computers - it’s about education, empowerment, and bridging the massive “knowledge gap” many business owners face when it comes to tools like Microsoft Office and cloud services. He explains why cloud backups are non-negotiable, when it’s time to retire old hardware, and how Carriage Trade Solutions provides enterprise-level support - email management, hardware lifecycles, vendor relationships - at a price point small businesses can actually afford.From music promotion roots to chamber of commerce networking, and from partnership challenges to delivering top-tier customer service (“we’re not here to fix issues - we’re here to help you succeed”), this conversation is packed with lessons for any entrepreneur looking to build a business that truly serves its clients.If you’ve ever wondered what IT really means for your business - or how to turn a passion for tech into a mission-driven company - this episode is for you.•••Find full episodes of Mission CTRL on Anchor, Apple Podcast, Spotify, and our website.Mission CTRL aims to ignite the innovative spirit inside us all through providing budding and successful entrepreneurs and community leaders with a platform to share their stories and inspire others. Tune in every Wednesday and catch up with the team at Peralta Design as we unleash the origin stories behind some exceptional leaders, share marketing/branding insights, and navigate the ever-changing currents of pop culture.Subscribe for more weekly branding and entrepreneurial content here! To learn more about Peralta Design's work visit peraltadesign.com.#welaunchbrands #launchyourbrand #BrandU #missionctrl #mctrl #digitalagency #mbeagency #mbe #digital #branding #marketing #web #creative #contentcreator #contentstrategy #marketingstrategy #leadership #leader #entrepreneur #entrepreneurs #entrepreneurship #entrepreneurial #startup #startups #business #businessowner #businesstips #scalingyourbusiness #smallbusiness #w2 #fulltime #9to5 #office #officelife #corporate #podcast #podcasts #podcastshow #businesspodcast #lifestory #lifestories #personalstory #personalstories