Ep 177: Cindy Huggett on High Impact Virtual Facilitation

Send us Fan MailHappy New Year to you and we are back with a cracker of an episode to kickstart 2026 with – featuring the OG, the guru of virtual facilitation, Cindy Huggett, CPTD. As a leading industry expert and 20+ year pioneer of virtual training, Cindy brings in vast experience partnering with global organizations on learning strategy and technology solutions. She has authored six acclaimed books, including ‘Virtual Training Tools and Templates: An Action Guide to Live Online Learning 2nd edition’, ‘Designing Virtual Learning for Application and Impact’, and ‘The Facilitator’s Guide to Immersive, Blended and Hybrid Learning’. Cindy partners with organizations to create training programs with lasting learning impact. She helps upskill trainers and designers, maximizes learning design, and facilitates actionable training and hybrid learning. A sought-after speaker, Cindy has taught thousands of people how to facilitate and present through cutting-edge workshops and presentations on topics related to leadership, learning, and technology. Based in Raleigh, NC, Cindy serves clients globally. [4:20s] Cindy’s origin story [9:35s] Evolution of virtual training from the 90s to today [16:04s] Evolution of the virtual learner expectations  [29:04s] Tech of virtual facilitation right today [30:44s] Key essentials skills for virtual trainers today [37:34s] On hybrid, blended formats of facilitation: Successes and pitfalls  [48:13s] On the future of virtual learning [52:12s] RWL: Must-read Cindy’s books: ‘Virtual Training Tools and Templates’, ‘Designing Virtual Learning for Application and Impact’, and ‘The Facilitator’s Guide to Immersive, Blended and Hybrid Learning’.Connect with Cindy on LinkedInConnect with Vinay on X and LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! [email protected] to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Stitcher, Jio Saavn and more.  This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together’. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook