Ep.18 - Kelly Donahue-Piro: People, Products and Processes

In this episode Scott and Bradley sit down with Kelly Donahue-Piro, President of Agency Performance Partners, to discuss processes and procedures in your agency. Kelly's company specializes in agency culture assessment and change; management and supervisory coaching and benchmarking; customer retention strategy development; digital marketing strategy, planning and implementation; and sales planning, management, and skill-building. Resources: Kelly Donahue-Piro Agency Performance Partners   About The Insurance Guys The Insurance Guys Podcast is made and dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real-life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency. Please subscribe, review and rate our show on iTunes, SoundCloud, IheartRadio App, Spotify & Overcast.