Ep 182 - Melbourne’s Finest BBQ Venues in the Centre of the City with Mike Patrick from Fancy Hanks

Ep 182 - Melbourne’s Finest BBQ Venues in the Centre of the City with Mike Patrick from Fancy Hanks Starting out as a pop-up in the Mercat Cross Hotel in 2012, Fancy Hanks is undoubtedly Melbourne’s finest barbecue. Using Free-range meats from Gippsland, Victoria and Cooked in a two-tonne custom-built smoker for up to 22 hours, this is legit BBQ.House-made condiments, a cracking range of sides and a curated list of local wines, spirits and beer, it has one of the best vibes of any venue in the Melbourne CBD, so I feel very lucky to welcome Mike Patrick the Director of Operations to the podcast on this weeks episode.In this episode we talk about:-How did the idea for Fancy Hanks started from a pop-up-How did Mike and Kent educated customers about BBQ in the early years-How they tested the product range when they first started.-How it felt to go from ‘pop-up’ to a ‘bricks and mortar’ venue.-What about the brand has evolved over that time.-Mike’s take on the different verticals like retail products that they have in Fancy Hanks and how his mindset evolved about it’s value.-How Fancy Hanks has used order-at-table tech to support your management team and still keep a great level of service.-What the growth plan is for Fancy Hanks and Good Heavens is with the new development directly next door.-Mike’s theory about using the term ‘What if?’-What new habits is holding onto from the pandemicPlease connect with Fancy Hanks below:Instagram:  https://www.instagram.com/fancyhanksbbq/Website:  https://www.fancyhanks.com/Please connect with us at POH below:Instagram:  https://www.instagram.com/principle_of_hospitality/Website:  https://principleofhospitality.com/Thanks to our supporter for this season - Chefs Hat Australia