Ep 185 | Emphasizing Empathy Over Tactics in Sales episode artwork

EPISODE · Nov 4, 2024 · 7 MIN

Ep 185 | Emphasizing Empathy Over Tactics in Sales

from Sales Made Easy · host Harry Spaight

 I'm reflecting on why "handling objections" might not be the best approach in sales.🔍 Rethink Objections:Instead of seeing objections as hurdles to overcome, we should focus on understanding and empathizing with our clients. True relationship selling isn't about dismissing concerns with rehearsed responses; it's about genuinely connecting and addressing those concerns with empathy.🤝 Build Trust:When faced with concerns like high pricing or past bad experiences, listen more and respond less. Ask probing questions to understand the root of their concerns and respond thoughtfully.🔄 Change Your Approach:Pause before responding to objections. This shows you care and are reflecting on what's being said, which helps build trust and fosters a stronger relationship.🌟 Takeaway:Sales should prioritize service. By shifting from overcoming objections to empathizing, we create deeper connections and more successful outcomes. Serve first, selling will follow!Connect with me: LinkedInhttps://sellingwithdignity.com/Join my Facebook Group: https://www.facebook.com/groups/sellingwithdignity

Episode metadata supplied by the publisher feed · Published Nov 4, 2024

Embed this episode

I'm reflecting on why "handling objections" might not be the best approach in sales. 🔍 Rethink Objections: Instead of seeing objections as hurdles to overcome, we should focus on understanding and empathizing with our clients. True relationship selling isn't about dismissing concerns with rehearsed responses; it's about genuinely connecting and addressing those concerns with empathy. 🤝 Build Trust: When faced with concerns like high pricing or past bad experiences, listen more and res...

Distinct summary based on available episode metadata or transcript content.

NOW PLAYING

Ep 185 | Emphasizing Empathy Over Tactics in Sales

0:00 7:42

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

Frequently Asked Questions

How long is this episode of Sales Made Easy?

This episode is 7 minutes long.

When was this Sales Made Easy episode published?

This episode was published on November 4, 2024.

Can I download this Sales Made Easy episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!