Ep # 188: The AI Metric Founders Should Stop Bragging About ft. Jeppe Schytte-Hansen (CEO & Co-Founder, Omnidocs)

In this episode of Across The Funnel, Adil Saleh sits down with Jeppe Schytte-Hansen, CEO and Co-founder of Omnidocs, to explore how enterprise documet automation is changing in the AI era, why complex industries like legal, recruitment, financial services, and public sector need deep workflow context, and how teams should think about AI pricing, customer success, implementation, and adoption when value is tied to usage, saved time, and business-critical output. They also discuss why customer success should sit across the whole company, how agent-to-agent workflows may reshape recruiting, why AI should help GTM teams identify the right accounts instead of flooding buyers with generic outreach, and why human connection, culture, curiosity, and physical events still matter more as automation becomes more common.