Ep 191 - Talking drivers of success and work/life balance with one of Melbourne’s best restauranteurs Rene Spence from Uncle Restaurant and Pollen

Ep 191 - Talking drivers of success and work/life balance with one of Melbourne’s best restauranteurs Rene Spence from Uncle Restaurant and PollenOver the years our newest host Leon Kennedy has been able to call this week's guest a peer, a co-worker and most important of all, he's been able to call him a friend.He is an icon within our industry… the co-founder and driving force behind Uncle, the owner of the recently launched Pollen in Kyneton… we are sitting here with the one and only….. Rene Spence on this week's podcast.In this podcast we discuss:-What is Rene's ethos for service and hospitality.-Recalling any defining moments that helped define that ethos.-Taking a brand that is in the 2% of the competition, what are some of the factors that contributed to this success, in a market where so many others have failed? -What is generally some of the trade-offs that attach themselves to success, and what they have been for him.-If he believes that work/life balance is achievable at this level of hospitality entrepreneurship.-His number one tip for people opening a hospitality venue.-How does he describe the industry at the moment, what he is apprehensive about, and what he is excited about.Please connect with Uncle and Pollen here:Website: http://www.unclerestaurants.com.au/Instagram: https://www.instagram.com/unclerestaurants/https://www.instagram.com/pollen_kyneton/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Thanks to our supporter for this season - Mr Yum https://www.mryum.com/split-and-payMentioned in this episode:Mr Yum - Split & Pay Split the bill, pay the bill - their way Allow guests to quickly split the bill by a percentage, item or custom amount and make payments their way including credit card, Apple Pay, Google Pay, Afterpay and use partial cash payments and vouchers. Simple!Principle Design and Open Pantry Consulting And if you don’t know us at POH, Sash has a design studio called Principle Design and is one of the best design agencies in Australia, so if you are looking for Strategy, Branding, Digital Design, Wayfinding & Graphic Design then find them Shaun has Open Pantry Consulting for anything to do with recruitment, training and systems and processes to make your hospitality business run smoothly.Mr Yum - Split & Pay Split the bill, pay the bill - their way Allow guests to quickly split the bill by a percentage, item or custom amount and make payments their way including credit card, Apple Pay, Google Pay, Afterpay and use partial cash payments and vouchers. Simple!