Ep. 2 - How Innovation in Fueling Walmart's Omnichannel Push - with Kim Souza

from The Doing Business in Bentonville Podcast · host Doing Business in Bentonville

Andy Wilson, the Executive Director of Doing Business in Bentonville, engages in a conversation with Kim Souza, a Senior Editor Analyst, about how innovation is driving Walmart's omnichannel strategy. They discuss the future of retail, the role of automation in Walmart's operations, and how AI is being used to enhance customer experience, such as training personal shoppers to pick the perfect avocado.

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This episode is 19 minutes long.

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This episode was published on July 17, 2023.

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