Ep 2 ⎜The Dark Side of Upselling

from The Service Lounge · host The Service Lounge

Welcome to the second episode of the Service Lounge Podcast! Join hosts Brandon Nixon and Christian Eagon as they uncover the fine line between upselling and overselling in dealership service departments. In this episode, we discuss: Real customer feedback on upselling experiences. The power of transparency: using videos and photos to build trust. Mystery shopping insights: what we learned about dealership practices. Tune in to learn how dealerships can enhance their customer service and retain more satisfied clients. Don't forget to follow our channel!

Episode metadata supplied by the publisher feed · Published Jul 26, 2024

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Ep 2 ⎜The Dark Side of Upselling

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This episode is 32 minutes long.

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This episode was published on July 26, 2024.

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