Ep 2: Where Is Your Missing 9%?

Did you know that the average dental practice is only collecting 91% of what is owed to them? You might be losing thousands every month — without even realizing it.For a $200K-producing office, that’s $18,000 gone. Every. Single. Month.In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen uncover the “missing 9%” hiding in your AR. They share the four most common reasons collections fall short, why it’s not always neglect (but often overwhelmed, under-supported teams), and how surprises — not dentistry’s price tag — are the real killer of your collections.Some of the points we discuss include:How even “good” collection months can hide thousands in lost revenueThe four biggest AR killers we see in dental practicesWhy overwhelmed teams avoid statements (and how that hurts collections)The connection between patient surprises, trust, and payment delaysHow defined, documented systems protect both revenue and relationshipsListen now on your favorite podcast platform or watch the full conversation on YouTube. Download the free Where’s Your Missing 9%? checklist to audit your own process and start putting that lost revenue back where it belongs — in your practice.#truthdecaypodcast #dentalcollections #adjustedproduction #revenuecycle #dentalbilling #practiceprofits #dentistlife #officemanagerlife #dentalofficemanagement #insuranceaging #dentalpodcast #dentistrybusiness