EP 20: CHAP’s Age-Friendly Care: Elevating Standards in Senior Home Care with Teresa Harbour

Summary: In this episode of LIFE Conversations with Senior Helpers, hosts Christina Chartrand and David Chandler are joined by Teresa Harbour, the Chief Operating Officer at CHAP (Community Health Accreditation Partner). Discover how CHAP is setting new benchmarks in home-based care through its Age-Friendly Care initiative. Teresa shares the importance of the 4Ms—What Matters, Medication, Mentation, and Mobility—and how these principles are transforming senior care. Learn why CHAP accreditation is a mark of quality and what it means for families seeking the best care for their loved ones. Don’t miss out on this insightful discussion about the future of healthcare at home. Takeaways CHAP is a nonprofit organization that aims to advance the highest quality of care for home and community-based organizations. Age-Friendly Care focuses on what matters most to older adults and includes the 4M framework: what matters, medication, mentation, and mobility. CHAP accreditation and certification set agencies apart and signify higher standards of care. Focusing on what matters most to older adults improves outcomes, satisfaction, and staff engagement. CHAP is working on future initiatives, including hospital at home. Keywords CHAP, community-based care, home-based care, Age-Friendly Care, 4M framework, accreditation, certification, hospital at home Chapters 00:00 Introduction and Overview of CHAP 03:33 The Concept of Age-Friendly Care 08:28 The Importance of CHAP Accreditation 13:40 The Four M's of Age-Friendly Care 21:32 The Future of CHAP: Hospital at Home 29:13 life-conversations-podcast-outro.mp4