Ep#20: Customer Success at Tokeet ft. Stefan Trbojevic (Head of Client Success, Tokeet)

Today on the show, we have Stefan Trbojevic, Head of Client Success at Tokeet, a cloud-based solution that streamlines vacation rental management from inquiry to checkout. In this episode, we talked about Stefan’s background and his decision to leave the corporate world and join a start-up. Stefan also gave us insights into their CS operations, the CS technologies they employ, and how they handle account management differently. He then discussed how they aim to get as much feedback as possible from their users while providing value to them.