Ep 20: From Building Ops to Employee Experience: Facilities Chief Christa Dodoo on the Evolving FM Role

Christa Dodoo, Chief of Facilities and Infrastructure at United Nations World Food Programme, joins Jenny Moebius in our latest Heroes of Hybrid Work episode to share how the role of facilities leaders has evolved post-pandemic.From emphasizing building operations to prioritizing employee experience, Dodoo shares what facilities leaders need to focus on today in the modern workplace, including:—Incorporating home and office comforts to ease the workspace transition—Balancing innovation and feasibility in hybrid workplace design—Implementing non-negotiables as a constant in the face of changes—Using technology to connect people, place, and process