Ep. 203 From Selling to Serving: Hiram Gandia Torres on Building an Ethical Business

This week on Mission CTRL, Ramon and Jorge sit down with Hiram Gandia Torres, owner of Pillar Solutions, for a powerful conversation about trust, integrity, entrepreneurship, and what it really means to serve your clients.In an industry where confusion can often be exploited, Hiram has built Pillar Solutions around a different philosophy: education, transparency, and doing what's right for the client. From helping seniors navigate Medicare, to supporting businesses with their employee benefits, his mission is simple - build trust and create long-term relationships rather than simply make a sale.Together, they explore the turning points that changed Hiram's path, including his transition from teaching into insurance, the lessons he learned from failed business ventures, and how his experiences helping Spanish-speaking families navigate insurance ultimately inspired the creation of Pillar Solutions.The conversation also dives into why Hiram believes “trust is the product,” how Pillar Solutions is working to become a leading bilingual insurance brokerage, and why serving clients holistically means going beyond simply selling a policy.Whether you're an entrepreneur, business owner, insurance professional, or someone trying to build a business with purpose, this episode is a reminder that success isn't just about what you sell - it's about how you serve, the relationships you build, and the integrity you bring to the table. Tune in to hear Hiram's story and learn why, in business and in life, always operate with integrity.•••Find full episodes of Mission CTRL on Anchor, Apple Podcast, Spotify, and our website.Mission CTRL aims to ignite the innovative spirit inside us all through providing budding and successful entrepreneurs and community leaders with a platform to share their stories and inspire others. Tune in every Wednesday and catch up with the team at Peralta Design as we unleash the origin stories behind some exceptional leaders, share marketing/branding insights, and navigate the ever-changing currents of pop culture.Subscribe for more weekly branding and entrepreneurial content here! To learn more about Peralta Design's work visit peraltadesign.com.#welaunchbrands #launchyourbrand #BrandU #missionctrl #mctrl #digitalagency #mbeagency #mbe #digital #branding #marketing #web #creative #contentcreator #contentstrategy #marketingstrategy #leadership #leader #entrepreneur #entrepreneurs #entrepreneurship #entrepreneurial #startup #startups #business #businessowner #businesstips #scalingyourbusiness #smallbusiness #w2 #fulltime #9to5 #office #officelife #corporate #podcast #podcasts #podcastshow #businesspodcast #lifestory #lifestories #personalstory #personalstories