Ep 21: Emily Lundy | Escaping the Ops Firehose [Bonus]

What this episode covers

In this bonus episode of The Angry Ops Guy Podcast, Mike sits down with his podcast producer Emily Lundy, for a candid conversation about what happens when you step out of agency life and finally get enough distance to see it clearly.They get into the shift from digital marketing ops to sales, why agency work burns people out, and how much emotional labor sits underneath client management, retention, and proving value to people who often don’t understand what the hell you’re actually doing. It’s part reflection, part vent session, and part reality check for anyone who’s ever wondered why ops people look exhausted all the time.They also get into AI, the growing anxiety around what it means for agency work, and the very real gap between what clients think these tools can do and what actually still takes strategy, judgment, and experience. If you’ve ever had to explain why digital marketing is more than "just ask ChatGPT", this one will feel painfully familiar.

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