Ep 21: From Sales to Risk-Taking: Capital One’s Andre Jones on New Skills Required for Facilities Leaders

I’m very excited to welcome Andre Jones, Corporate Real Estate Portfolio and Facilities Leader at Capital One. From Clark Construction to Lumen Technologies and now Capital One, Jones has a proven track record of overseeing millions of square footage across hundreds of buildings to create great workplace experiences for thousands of employees. He was recently named to Skedda’s Top 20 Facilities Leaders Shaping Hybrid Work in 2024. In this episode, you'll learn: How Andre’s military background led to his passion in facilities management A shift in the facilities role (reactive to proactive) to create attractive work environments Leading by listening and storytelling: The need to bring the human element back How facilities leaders can get a seat at the table: “Let them tell you no.” Using data and AI to tell a workplace narrative that enhances EX