Ep 218. Cómo evitar insultos haciendo una página de ayuda y FAQs para tu ecommerce (Parte 2).

from Ecosistema Ecommerce · host Javier López Rodríguez

Continuamos con esta segunda parte sobre buenas prácticas de una página de ayuda para tu ecommerce y que te ayude a vender más sin saturar tanto de recursos tu call center con llamadas y peticiones de información. Y cómo pueden disponer de esa información fácilmente en tu sección de contacto y ayuda. Hablamos de chatbots o de poder incluir bullets con información de valor sobre las condiciones que ofreces en tus servicios. También la opción de incluir tutoriales o vídeos de cómo utilizar un producto o realizar una devolución, entre otras pistas que seguro mejoran la experiencia de tus usuarios en tu ecommerce. Newsletter: https://ecosistemaecommerce.com/newsletter/ Web: https://ecosistemaecommerce.com/ Linkedin: https://www.linkedin.com/in/javierlopezrod/ Facebook: https://www.facebook.com/people/Ecosistema-Ecommerce/61550625909016/ Twitter: https://twitter.com/ecosistemaecomm Tik Tok: https://www.tiktok.com/@ecosistemaecommerce Instagram: https://www.instagram.com/ecosistemaecommerce/ Youtube: https://www.youtube.com/channel/UCE2zroaDzTVZRwNOh5Ma9cg

Episode metadata supplied by the publisher feed · Published Nov 15, 2023

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Ep 218. Cómo evitar insultos haciendo una página de ayuda y FAQs para tu ecommerce (Parte 2).

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This episode was published on November 15, 2023.

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