EP 218: The Next Frontier: Agentic AI Smart Shopping

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Guests: Bridget Johns, co-founder and CEO at To&From, John Andrews co-founder and CEO of Cimulate.The future of retail is being fundamentally transformed by artificial intelligence, moving far beyond basic search functionality to create intuitive, personalized shopping experiences. Learn how AI is evolving from simple keyword matching to sophisticated understanding of consumer context and intent. The key to success lies in striking the perfect balance between AI automation and human expertise. Join Shelley, Bridget and John as they discuss how the emergence of Agentic AI -- autonomous shopping assistants that can understand complex requirements and preferences -- represents the next frontier in retail technology. The human element will remain crucial, particularly when deep product knowledge and curation are required. The most successful implementations will combine AI's processing power with retail domain expertise to enhance rather than replace the human touch in shopping experiences. For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.