Ep 22: Building South Africa's Next Digital Bank I Digital Game Changers

"Building a Digital-First Bank: Inside OM Bank’s Technology Transformation"In this special episode of Digital Game Changers, we’re joined by Ray Deftereos, Chief Information Officer, and Suvania Moodliar, Chief Technology and Data Officer at OM Bank, the newly launched digital bank by Old Mutual in South Africa.Together, they take us behind the scenes of building a bank from the ground up — one designed from day one to be digital-first, data-driven, and deeply customer-centric.With South Africa’s banking landscape becoming increasingly competitive, Ray and Suvania share how OM Bank is setting itself apart — through its modern architecture, integration with Old Mutual’s existing ecosystem, and a sharp focus on personalization powered by data.🔍 In this episode, we cover:The multi-year journey of developing OM Bank’s digital infrastructureLessons from global digital bank launchesIntegrating banking with insurance and investment services for a unified customer experienceHow data is used to personalize financial products without compromising on privacyThe role of emerging tech like AI and open banking in OM Bank’s roadmapBuilding trust and accessibility in a market with diverse digital literacyRay brings his diverse background in finance, operations, and cloud-native deployments, while Suvania offers deep expertise in data science, architecture, and leading digital strategy across telecom and banking. Together, they reveal how OM Bank is rewriting the rules for what a financial institution can be — and why technology is at the heart of that transformation.🎧 Listen now for real-world insights from the leaders who are shaping one of South Africa’s most ambitious banking ventures.#DigitalGameChangers #Tagit #OMBank #SouthAfricaBanking #DigitalBanking #BankingTechnology #BankingInnovation #FintechAfrica #DataDrivenBanking #DigitalTransformation