Ep#22: EdTech Startup to CS Team at Signeasy ft. Abheesh Dinavahi (VP of Customer Success, Signeasy)

Abheesh Dinavahi, VP of Customer Success at Signeasy, a modern eSignature solution for teams, joined us on this episode to speak about their customer success operations and best practices. Abheesh started the conversation by outlining how he got into CS and his motivation to join Signeasy. He also talked about their core values and how they gauge people during the interview process. He then gave insights into their tools and strategies for different customer success stages. He went on to discuss the advantages of having a dedicated customer success platform and how Churnzero has improved the efficiency of its CS teams.