Ep 22: Terry Terhark on the Evolution of RPO

In this episode, Lamees Abourahma welcomes Terry Terhark to the podcast. Terhark, a 35-year, highly-accomplished veteran of the RPO industry, shares his perspective on the growth of recruitment process outsourcing.Terhark chronicles RPO's evolution from project-based hiring to a mature, rapidly growing market, highlighting the impacts of COVID-19 and AI. He emphasizes the importance of quality recruiting, direct sourcing, and strategic consulting as core RPO capabilities. He predicts increasing technology expectations, more blended deals, and the potential for higher RPO valuations. Terhark advises RPO providers to differentiate on quality, build strong relationships, and understand their market position.Listen to this episode for a comprehensive view of the RPO industry's past, present, and future.This episode is based on an edited version of Terhark's keynote for the 2024 RPOA Annual Conference. Mark your calendar for the upcoming RPOA conference in Chicago on September 28-30, 2025. View the RPOA Calendar of Events for the RPOA Annual Conference and other events. Follow Terry Terhark on LinkedInFollow Lamees Abourahma on LinkedInFollow the RPOA on LinkedInFind out more about the RPOAAbout the PodcastTime to Hire is produced by the Recruitment Process Outsourcing Association (RPOA), the leading authority on recruitment process outsourcing (RPO) foresight and innovation, and the trusted convener for the global RPO community. Through conversations with industry leaders, the podcast explores the trends, insights, and innovations shaping the future of talent acquisition.Learn more about RPOA and join the community at: https://www.rpoassociation.org.Follow the host, Lamees Abourahma, on LinkedIn.