Ep. 22: There's no such thing as an "average" customer episode artwork

EPISODE · Oct 30, 2014 · 44 MIN

Ep. 22: There's no such thing as an "average" customer

from Customer Confidential: Untold Stories of Earned Growth

Peter Fader, co-director of the Wharton Customer Analytics Initiative at the University of Pennsylvania, talks about using data to understand consumers (5:20), become more customer-centric (13:08) and target the most valuable customers (32:22).

Episode metadata supplied by the publisher feed · Published Oct 30, 2014

Embed this episode

NOW PLAYING

Ep. 22: There's no such thing as an "average" customer

0:00 44:05

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Customer Confidential: Untold Stories of Earned Growth?

This episode is 44 minutes long.

When was this Customer Confidential: Untold Stories of Earned Growth episode published?

This episode was published on October 30, 2014.

Can I download this Customer Confidential: Untold Stories of Earned Growth episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!