Ep. 221 Ask the CMO Part 2: Dr. Claudia Emami talks credentials and peer review

What New Attendings Need to Know About Credentialing, Peer Review, and Protecting Your Career Guest: Dr. Claudia Emami Starting your first job as an attending physician involves navigating systems that residency rarely teaches you about. In this episode, Dr. Claudia Emami joins the BOSS Business of Surgery Series to explain how hospital credentialing works, how peer review actually functions, and what physicians should understand to protect their careers. Dr. Emami walks through the credentialing process required for physicians who want to practice in hospitals, including verification of training, licensure, malpractice history, and case logs. For surgeons and proceduralists, documenting recent cases is essential, and when case volume is insufficient, hospitals may require proctoring before granting full privileges. A key point discussed in the episode is that having a job contract does not guarantee hospital privileges. Credentialing is a separate process that must be approved by the hospital’s credentialing committee and medical staff leadership. The conversation also explores Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE)—the systems hospitals use to review complications, outcomes, and performance trends. These processes feed into broader reporting systems, including the National Practitioner Data Bank. Dr. Emami explains how peer review works when complications occur and outlines how concerns may escalate through departmental review, quality committees, and medical staff leadership. In more serious situations, physicians may face additional proctoring, monitoring, or privilege restrictions. The episode also addresses professional realities that new attendings often overlook—such as the importance of building relationships throughout the hospital. Developing strong connections with the chair of surgery, chief medical officer, medical staff office, and OR teams can be critical to navigating complex situations. Finally, Dr. Emami emphasizes professional resilience. Career challenges, complications, and difficult reviews happen to nearly every surgeon at some point. Understanding the systems, participating in peer review, and maintaining perspective can help physicians recover from setbacks and continue to build successful careers. Key Takeaways A signed job contract does not guarantee hospital privileges Surgeons must maintain accurate case logs and documentation Proctoring is common and often required when privileges are new Physicians should understand peer review, OPPE, and FPPE processes Strong professional relationships within the hospital are essential Setbacks in credentialing or peer review are challenging but not career-ending