EP 23: From Shit Show to Systems – Getting Your Business Organised

In this episode of No Bull, Just Beef, Todd and Jo get brutally honest about what it really looks like to run a small business that’s more chaos than control - and how they dragged Spaghetti Agency out of that mess. They unpack the tell-tale signs your business is a total shit show: turning up late to meetings, terrible password management, no CRM, hunting for your own logo, and flying blind on numbers. You’ll hear how COVID and a business coach forced them to grow up: putting in processes for onboarding, offboarding, proposals, content, client comms and finance; moving to Zoho CRM; automating bookings and calls; and actually looking at the data instead of panicking. They also dive into why so many business owners “don’t have time” to fix their business (spoiler: it’s really about priorities), how AI can help you think and plan (but not replace a coach), and why human-written content still beats AI slop on LinkedIn. If you’ve ever thought “I know this is a mess, but I don’t even know where to start,” this episode will make you feel seen - and give you a nudge to pick one thing, fix it, and start getting your shit together.