Ep. 24 | Becoming an Empathetic Leader (ft. Banu Raghuraman)

Most people don't view empathy as an intrinsic part of leadership; leadership is generally seen as logical where empathy is emotional. However, whether you're working with a small group, a large team or an entire company, each of these configurations consists of the same thing: people, and people are emotionally-driven. Someone might forget what you say to them, but they won't forget how you made them feel. In order to solve people's problems, it's important to understand the emotions that motivate them. In order to lead, you need empathy. In today's podcast, we sit down with product manager and agile leader, Banu Raghuraman and discuss topics such as becoming an influential leader, communicating and mitigating risk and understanding the product vision. Our Speaker: Banu Raghuraman Banu Raghuraman has been an active leader in the agile community and tech space for around a decade, with experience in product management, business analysis, and emotional intelligence. Although she is currently working as a digital product manager at EY, Banu also enjoys mentoring others, conducting public speeches and live webinars that encourage others to become leaders themselves. We are proud to introduce Banu Raghuraman.