EPISODE · Dec 4, 2014 · 39 MIN
Ep. 25: Brewing loyalty at Starbucks
from Customer Confidential: Untold Stories of Earned Growth
Howard Behar, who spent almost two decades at Starbucks, discusses the importance of letting employees be themselves (9:41) and encouraging creativity (14:35), and the origins of the Frappuccino (27:47).
Embed this episode
NOW PLAYING
Ep. 25: Brewing loyalty at Starbucks
0:00
39:39
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 39 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on December 4, 2014.
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!