Ep. 255 - James Brogan: The Most Important Number on a Job Site That No One Is Measuring

When James told me the best early warning for a job-site injury isn’t a safety number, I said what you’re probably thinking — that’s ridiculous, and how would you even measure it? What came next changed how I look at it. Come find out what the number is. Chapters: 00:00:00 A Gaelic footballer walks into a data-center podcast 00:02:07 Culture as bedrock: measure the inputs, not the score 00:05:30 Scaling culture when you’re hiring thousands 00:06:34 What PepTalk does: feedback from the field, and morale as a leading indicator 00:11:57 The blind spot: why the once-a-year survey misses it 00:16:18 The data: low-morale stretches vs. high-incident stretches 00:19:43 People leave unsafe sites: retention as the early warning 00:36:14 Construction vs. operations: human error and reinforcement 00:40:19 Staying alert in a “fully operational Death Star” 00:45:39 Reading the site like a body: must-have or nice-to-have? 00:51:11 Measuring the truth, and the one big takeaway Links / References James Brogan (guest) — LinkedIn: https://www.linkedin.com/in/jamesbrogan1/ Bernard Brogan (co-founder) — LinkedIn: https://www.linkedin.com/in/bernardbrogan/ PepTalk — website: https://www.peptalk.com Thank you for visiting our channel, be sure to Like, Comment, and Subscribe! For more information, go to https://www.Q.com Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to [email protected]