Ep. 26 Buurtzorg and the power of self-managed teams of nurses

Buurtzorg is a remarkable organisation: 15,000 employees working in 850 self-managed teams to deliver home care to patients in the Netherlands. The results, including both patient and employee satisfaction, are so outstanding that Buurtzorg-inspired models are popping up all over the world. I got the chance to talk to three nurses from Team Houten, all of whom came from a traditional, large healthcare company, and hear firsthand what it's like to work in such a high-freedom, high-responsibility environment. Listen to this wonderful conversation with three passionate and charismatic women – Marian, Chila and Jolanda – and discover what they've learned over the last nine years about tough conversations, teamwork, and personal development. Resources: Buurtzorg website Related episodes: Leadermorphosis episode 9 featuring Helen Sanderson and the self-managing wellbeing teams she's created in the UK, also inspired by Buurtzorg Leadermorphosis episode 25 with Edel Harris who shares how Cornerstone, one of the largest social care companies in Scotland, is piloting self-managing teams