EPISODE · Oct 11, 2023 · 33 MIN
Ep 26. Generative AI and Customer Experience Conversations With Verint's Jaime Meritt
from The AI with Maribel Lopez (AI with ML) · host Maribel Lopez
In this episode, we take on questions such as how do hallucinations in AI impact the CX space? Are developers still necessary in the age of AI and what advice Verint would offer to companies investigating AI for their customer experience projects.Jaime Meritt serves as Verint's Chief Product Officer. Jaime joined Verint in 2015 and is a key player in defining the company’s product and technology strategy, and a driving force for cloud and AI initiatives.You can follow Jaime’s on LinkedIn at: https://www.linkedin.com/in/jaime-meritt-90aa19/You can follow Maribel at: http://twitter.com/MaribelLopez and https://www.linkedin.com/in/maribellopez/ STAY CONNECTEDSubscribe to the AI with Maribel Lopez audio podcast: https://www.buzzsprout.com/1947446Subscribe to my LinkedIn newsletter — AI Decoded with Maribel Lopez: https://www.linkedin.com/newsletters/ai-decoded-with-maribel-lopez-7312533413582827520/Lopez Research blog: https://www.lopezresearch.com/research/Follow me on LinkedIn: https://www.linkedin.com/in/maribellopez/Follow me on X: https://x.com/MaribelLopez
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What this episode covers
In this episode, we take on questions such as how do hallucinations in AI impact the CX space? Are developers still necessary in the age of AI and what advice Verint would offer to companies investigating AI for their customer experience projects. Jaime Meritt serves as Verint's Chief Product Officer. Jaime joined Verint in 2015 and is a key player in defining the company’s product and technology strategy, and a driving force for cloud and AI initiatives. You can follow Jaime’s on LinkedIn ...
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Ep 26. Generative AI and Customer Experience Conversations With Verint's Jaime Meritt
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