Ep. 266: "It's the Little Things That Make the Difference" – Delivering Great Services in Workplace & Facilities Management with Oliver Boote of Mace

Oliver Boote is Senior Facilities and Workplace Manager for the UK and Ireland at Mace where he is passionate about the future of work and workplaces. Mace is shaping the built environment while leading the way to a more connected, resilient and sustainable world. Mike Petrusky asks Oliver about his background in recruitment and passion for employee experience, sustainable offices and delivering exceptional services to create great workplaces. They discuss capturing the data needed to right-size portfolios and measuring the ROI when utilizing technology applications in the built environment today. Mike and Oliver explore the challenges and opportunities for facility management professionals to take the lead and deliver on the new expectations of the workforce. Check out this episode for a reminder about what matters most in the world of FM and to find inspiration to be a Workplace Innovator in your organization! Connect with Oliver on LinkedIn: https://www.linkedin.com/in/oboote/ Explore the Mace website: https://www.macegroup.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/