Ep 27. Supporting the Coaches Who Support Everyone Else

Field coaches carry more than KPIs—they carry pressure, emotion, and responsibility for franchisee outcomes. In this episode, Jen Brannon is joined by Jason Metteer of DOXA to explore what effective leadership for field coaches actually looks like beyond dashboards and directives.They unpack how clarity, trust, psychological safety, and intentional feedback protect mental bandwidth and prevent burnout—while still driving performance. If you want coaches who think clearly, coach effectively, and stay in the role long-term, this conversation will challenge how you define “support.”