Ep 271 | Client Experience: 5 Things That Will Make or Break Your Client Experience and Referrals

How would you rate your client experience? Even if you said a 10, I promise this episode is going to reveal areas you haven't thought about yet. In this episode, I want to reveal 5 things that will make or break your client experience and referrals. One of my favorite things about my photography business is building relationships and having clients use me again and again and send their family and friends my way too.Your client experience is not just you adding in styling help and quick turnaround times. There is WAY more that goes into it and that's why I wanted to highlight 5 things in your client experience to focus on moving forward.HIGHLIGHTS: How to improve your inquiry responses The importance of delivering on promises and maintaining a heart-centered approach in businessHandling client dissatisfaction LINKS: Episode 269: Winter Marketing Strategies To Implement Right Now So You Don't Have an Empty CalendarFOLLOW: Tell me what your favorite part of this episode was - @thebrookejeffersonFree Pricing for Profit Formula — Make sure every package you sell is actually making you money 👉 https://brookejefferson.myflodesk.com/qs5nbikfbwMarket Like a Tog — Monthly marketing content and coaching so you always know what to post and say to book more clients 👉 https://brookejefferson.com/membershipFully Booked Method —  Go from inconsistent photography bookings and marketing overwhelm to a streamlined business with a calendar full of dream clients  👉 brookejefferson.com/fullybooked