Ep #276: Employees Need Deeper Guidance For Their Health Care Journey - with Shannon Skaggs

Shannon Skaggs, President at Quantum Health, knows that the average significant health event lasts 11 months, involves 5-7 providers and requires the patient to make 41 decisions. On this episode, Shannon explores how a patient can deal with all of that and discusses the tools and techniques that are available to help them.What You’ll Learn From this Episode:Do patients need tech guidance or empathy and compassion or “all of the above?”How can digital tools help?The on-the-ground level services patients need.How to keep people from feeling like a number on an ID card.Does AI have a role to play going forward?