Ep 28: Upskilling on and with AI to Drive Transformation and Innovation with Josh Cavalier

Bob chats with veteran learning and development (L&D) expert Josh Cavalier about his background and journey in L&D and his transition into focusing on Generative AI as both the subject and copilot for learning. They discuss the potential impact of AI on L&D professionals, the L&D space overall, and the need to adapt to new technologies. They explore the role of AI in content creation, coaching and mentoring, and the importance of human oversight. Bob and Josh further discuss a variety of related topics, including the challenges and risks of adopting AI, the need for responsible design and use of AI, the lack of AI training in organizations, the rapid changes in AI tools and technologies, the role of AI as a creative co-pilot, the slow adoption of AI in education, and the need for individuals to develop their 'AIQ' through hands-on experience. Keywords AI, generative AI, learning and development, L&D professionals, content creation, human oversight, technology, job displacement, upskilling, human performance, efficiency, productivity, collaboration, analytics, AI applications, culture of innovation, risk mitigation, AI adoption, responsible AI, AI training, AI in education, AIQ Takeaways L&D professionals need to adapt to the changing landscape of AI and embrace new technologies to enhance their work. The role of L&D professionals is evolving towards becoming human performance analysts who orchestrate learning journeys and measure their effectiveness. The adoption of AI in L&D is varied, with some professionals fully embracing it, while others have concerns about ethics and bias. Organizations need to have a culture of innovation and a willingness to assess and mitigate the risks associated with AI implementation. Adopting AI comes with challenges and risks that need to be addressed through responsible design and use of AI. Many organizations lack AI training programs, which may be due to the rapid changes in AI tools and technologies. AI can serve as a creative co-pilot in fields like animation, providing efficiency gains while allowing artists to showcase their creativity. The adoption of AI in education is slow, but there are efforts to incorporate AI into curriculums and support students in using AI as a learning tool. Individuals can elevate their AIQ by actively engaging with AI tools, experimenting with prompt design, and building a personal relationship with technology. Sound Bites "Our job is to align the business to human performance." "Technology fails and you have to have a human in the loop, a human backup." "The next couple of years are absolutely going to be wild as these businesses realize that they're all going to one endpoint." "There's a lot of challenges and risks and that's probably a large reason why a lot of companies haven't set up actual AI strategy and policy yet." "Responsible design and use of AI should be part of compliance training, just like data privacy and cybersecurity." Chapters 00:00 Introduction and Background 06:37 Josh's Journey in L&D and AI 08:19 Job Displacement and AI Applications 10:30 The Changing Role of L&D Professionals 13:15 Orchestrating Learning Journeys with AI 15:24 Convergence of AI Technologies and M&A Activity 17:21 Adoption of AI in L&D and the Importance of Culture 20:00 Challenges and Risks of AI Adoption 22:56 The Lack of AI Training in Organizations 26:30 The Rapid Changes in AI Tools and Technologies 29:23 AI as a Creative Co-Pilot 39:13 The Slow Adoption of AI in Education 47:15 Elevating Your AIQ: Hands-On Experience with AI Josh Cavalier: https://www.linkedin.com/in/joshcavalier Josh’s website: https://www.joshcavalier.com/ BRAINPOWER Weekly AI Training Show: https://www.youtube.com/joshcavalier For advisory work and podcast sponsorship inquiries: Bob Pulver: https://linkedin.com/in/bobpulver Elevate Your AIQ: https://elevateyouraiq.com