EPISODE · Jan 22, 2015 · 57 MIN
Ep. 28: Who's advocating for your customers?
from Customer Confidential: Untold Stories of Earned Growth
Omar Hashem, chief customer officer of the National Commercial Bank of Saudi Arabia, discusses his role as a customer advocate (9:35), the challenges he encounters (14:08) and the Net Promoter System's impact on his company (31:08).
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Ep. 28: Who's advocating for your customers?
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Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 57 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on January 22, 2015.
What is this episode about?
Omar Hashem, chief customer officer of the National Commercial Bank of Saudi Arabia, discusses his role as a customer advocate (9:35), the challenges he encounters (14:08) and the Net Promoter System's impact on his company (31:08).
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
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