Ep. 29 | Thinking About Ditching Your CRM for Airtable or Notion? Don’t Hit Cancel Yet episode artwork

EPISODE · Nov 20, 2025 · 16 MIN

Ep. 29 | Thinking About Ditching Your CRM for Airtable or Notion? Don’t Hit Cancel Yet

from Systems Rehab | Client Experience Systems for Service Providers · host Kenniqua Lewter - Client Experience Systems Strategist

If you’ve been frustrated with rising CRM costs, overwhelmed by complicated platforms, or tempted to replace your CRM with Airtable or Notion, this episode is for you.I’m walking through all the thoughts running through your mind right now — the overwhelm, the fear of starting over, and the struggle of trying to DIY your systems. As a client experience systems strategist and HoneyBook educator, I’ll help you understand why a CRM is still one of the most important tools for service providers in 2025 and 2026, what it should actually do for your business, and how to decide if switching tools is the right move.RATHER WATCH THE VIDEO? HERE YOU GO!What We Cover in This EpisodeWhy rising CRM costs aren’t the only reason to cancelHow much time and effort it takes to switch toolsWhat a CRM should be doing for your business in 2025Why “duct-taping” multiple tools creates stress and errorsWhen Airtable or Notion works — and when it doesn’tHow to simplify your systems without losing functionalityWhat You’ll Walk Away WithClarity on whether a CRM is essential for your business todayConfidence to make a smart choice about keeping, switching, or restructuring your systemAn understanding of the true value a CRM can bring to your clients and businessTips for streamlining your tech stack without sacrificing serviceResources MentionedHoneyBook Beginner Tutorial (YouTube) to see a CRM in actionEpisode 28: How to Run a Quarterly Systems AuditSave 30% on Your HoneyBook SubscriptionNeed support on making this happen?Head over to YourSystemsPro.com to book a sales call, and let’s talk through your unique business needs. Together, we’ll uncover where your systems need support and map out your next best steps to streamline, simplify, and scale with ease. 🎙️ABOUT THE HOSTHi, I'm Kenniqua Lewter, Client Experience Systems Strategist, HoneyBook Educator, and the host of the Systems Rehab Podcast. I help service providers create client experience systems that save time, strengthen client relationships, and build a business that runs with ease. ➡️WAYS WE CAN WORK TOGETHER🌿 5-Star Client Experience CRM BuildA done-for-you HoneyBook CRM that organizes your clients, automates processes, and creates a seamless experience. Perfect for service providers ready to streamline operations. LEARN MORE🌿 Client Experience AcceleratorSend Me A Text!Let's keep the conversation going. Send me a DM on Instagram or Threads @kenniqua.lewterGive HoneyBook A Try!I love HoneyBook! Save time & boost your client experience—get 30% off with my link! Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

If you’ve been frustrated with rising CRM costs, overwhelmed by complicated platforms, or tempted to replace your CRM with Airtable or Notion, this episode is for you. I’m walking through all the thoughts running through your mind right now — the overwhelm, the fear of starting over, and the struggle of trying to DIY your systems. As a client experience systems strategist and HoneyBook educator, I’ll help you understand why a CRM is still one of the most important tools for service providers ...

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Ep. 29 | Thinking About Ditching Your CRM for Airtable or Notion? Don’t Hit Cancel Yet

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Frequently Asked Questions

How long is this episode of Systems Rehab | Client Experience Systems for Service Providers?

This episode is 16 minutes long.

When was this Systems Rehab | Client Experience Systems for Service Providers episode published?

This episode was published on November 20, 2025.

What is this episode about?

If you’ve been frustrated with rising CRM costs, overwhelmed by complicated platforms, or tempted to replace your CRM with Airtable or Notion, this episode is for you.I’m walking through all the thoughts running through your mind right now — the...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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