EP 292: How to Be Human in the AI Era

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Conversations in C-suites about AI typically bring up cost efficiencies, job cutbacks, competitive edges and workplace transformation. What leaders don’t discuss is being human in an AI era and what fundamental human skills and talents are not replaceable. Often the human being gets forgotten and people become numbers. What should retail executives be focusing on with their workforce? Join Shelley and Dominick Miserandino, CEO of RTMNexus, as they challenge the current conversation with what employees really want to hear: You are part of the journey and we're going to help you with the AI that we're implementing. They talk about taking a 30,000-foot viewpoint about the many impacts and implications of AI led by a map charting where you're headed. They emphasize how conversations that matter pave the way for successful AI integration. Listen and learn how to build trustworthy relationships by listening and understanding and how to communicate in relatable and relevant ways with any organization’s most important resource: its employees.Special Guest: Dominick Miserandino, CEO, RTMNexus For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.