Ep. 3 Disputes Made Simple: How the Ombudsman Supports BALI Members

Disputes Made Simple: How the Ombudsman Supports BALI Members When things go wrong on a landscaping project, how can you resolve disputes fairly and fast? In this episode, Rosie Sayers talks with Richard Griffin from the Dispute Resolution Ombudsman about how DRO protects both businesses and customers, what evidence is needed, and why clear communication prevents most disputes. Learn how BALI’s partnership with DRO builds trust, saves time, and supports members with expert advice and training. 🔗 bali.org.uk 🔗 https://www.disputeresolutionombudsman.org/