Ep. #3 - The 3 Leadership Principles to Triumph over Crises

Mr. Sanjiv Mehta, MD and CEO at Hindustan Unilever Limited (HUL) in conversation with SPJIMR Executive-In-Residence, noted author and corporate advisor, Mr R Gopalakrishnan talks about how the Bhopal Gas Tragedy crisis turned him from a “boy to a man”, and how the experience helped him as a leader to navigate various other crises such as the Arab Spring in the MENA countries, the introduction of GST and Demonetisation in India and the ongoing Covid19 Pandemic. With examples from their own career, the two corporate gurus explain the principles of Corporate Leadership - ‘De-Averaging’, ‘And’, and 'Sense-Making' and why Sense-Making is a survival trait for leaders, managers and organisations during a crisis. They also emphasise the need to be in sync with the nuances of different cultures worldwide to be successful as an international manager. They end the conversation with a discussion on HUL’s prominent position in the global Unilever family.