EP 300: Spoiler Alert: Stop Chasing AI and Clean Up Your Store First

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!AI continues to make headline news throwing retailers into disruption. But the real news is that retail is in crisis and it’s in the physical store. Join Shelley and Mark Cohen, TRR contributor and former Director of Columbia University's Retail Studies Program, as they challenge the industry's obsession with technology and make an unapologetic case for getting back to basics. Listen and learn from a blunt, provocative conversation about the state of retail; it may make you feel uncomfortable, but it is an unvarnished assessment of how an obsession with AI is incapable of replacing intuition, vision, leadership, and the unpredictable human behavior that drives the retail industry.Special Guest: Mark Cohen. TRR Contributor, former Director of Columbia University's Retail Studies Program, Retail CEO VeteranFor more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.