EPISODE · Feb 12, 2015 · 55 MIN
Ep. 31: Taking the pulse of patient care
from Customer Confidential: Untold Stories of Earned Growth
Gautam Mahtani of Customer Feedback Systems LP, along with Phil Fegan and Sarah Cooper of HealthCare Partners of Nevada, discuss their strategies for collecting patient feedback (4:24), addressing the unique needs of healthcare providers (29:28) and organizational changes designed to improve care (33:26).
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Ep. 31: Taking the pulse of patient care
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How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 55 minutes long.
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This episode was published on February 12, 2015.
What is this episode about?
Gautam Mahtani of Customer Feedback Systems LP, along with Phil Fegan and Sarah Cooper of HealthCare Partners of Nevada, discuss their strategies for collecting patient feedback (4:24), addressing the unique needs of healthcare providers (29:28) and...
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