Ep 33 - How to make training easier in jobs that are really hard with Rachael Nemeth

Ep 33 - How to make training easier in jobs that are really hard with Rachael Nemeth“Great leaders evolve” was Rachael’s answer to my final question of our conversation. This quote sums up Rachael’s career path and constant desire to create better tools for the hospitality industry. Rachael shares the evolution of Opus, pointers on how to create and implement great training programs that have an impact, and what she and her team has learnt along the years to support leaders within their businesses. About RachaelRachael Nemeth, is the CEO and Co-Founder of Opus. She is a multifaceted leader in the res-tech space. With a career spanning several decades, she has made an impact not only as a business professional but also as a public speaker and educator. Opus, revolutionizes learning and engagement for the "deskless" workforce in the restaurant industry. Her journey features work at renowned establishments like Danny Meyer's Union Square Hospitality Group, Baked, and Hot Bread Kitchen, an NGO empowering underrepresented women through baking skills.Beyond her corporate roles, Rachael's influence extends into the education sphere, where she has championed instructional design and second language acquisition. Her first company, ESL Works, brought industry-relevant English training to kitchen staff via SMS text message. Widely respected in the res-tech space, Rachael is a public speaker, sharing her insights and expertise as a tech leader, restaurant veteran, and educator. As an alumna of The New School and hailing from Kansas City, Rachael's journey is a testament to her dynamic and diverse contributions to the restaurant and technology sectors Rachael is hosting a webinar on Tuesday, Aug 27th at 2-3pm EST - Speaking up: using data to earn a seat at the table. register for free here: https://www.opus.so/promo/speaking-up-using-data-to-earn-a-seat-at-the-table#form-textFor more resources on leadership and eliminating the sticky energy from team culture, visit The School of Hospitality from Within. Get full access to Hospitality From Within at kimlerner.substack.com/subscribe