Ep. 337: "Calculate the Risks" – Communicate with Courage to Overcome Challenges in FM and the Workplace with Author Michelle Gladieux

Michelle Gladieux is President of Gladieux Consulting and Author of the book "Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges" where she focuses on leadership and communication, strategic planning facilitation, and building creative tools that yield personal and professional development. Mike Petrusky asks Michelle to share her views on communication and how it applies to challenges we face in managing the built environment today. Communication involves risk, engaging in a new mindset or behavior with no guarantee of the result, so Michelle offers strategies to confront the four hidden challenges in communication: hiding from risk, defining to be right, rationalizing the negative, and settling for good enough. Mike and Michelle agree that having a physical presence in the workplace, at least occasionally, is essential for developing trust and connection among our teams, so they share practical tips for better communication that will inspire you to be a workplace innovator in your organization! Connect with Michelle on LinkedIn: https://www.linkedin.com/in/michellegladieux/ Buy Michelle's book on Amazon: https://www.amazon.com/Communicate-Courage-Taking-Overcome-Challenges/dp/152300312X/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr= Subscribe to the BREAKDOWN newsletter: https://gladieuxconsulting.com/BREAKDOWN/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/