EPISODE · Mar 12, 2015 · 57 MIN
Ep. 34: Making feedback easy and appealing to customers
from Customer Confidential: Untold Stories of Earned Growth
Delighted CEO Caleb Elston discusses his company's Net Promoter origins (3:29), its minimalist approach to feedback (9:00) and how its clients use its software to understand customers (39:21).
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Ep. 34: Making feedback easy and appealing to customers
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Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 57 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on March 12, 2015.
What is this episode about?
Delighted CEO Caleb Elston discusses his company's Net Promoter origins (3:29), its minimalist approach to feedback (9:00) and how its clients use its software to understand customers (39:21).
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
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